Case studies

In 30 years we completed many projects. Some of the work is still ongoing since we build long lasting relationships with our client.

"I am happy to say that BACUP met and exceeded my expectations. The work that was produced is proof of that."
David Dotan, CTO Internet Solutionsdotan
Digital content management solution for bank
Large business, banking
Enterprise Content Management
Overview

A large bank wanted to optimize the way they store and manage scan copies of various documents. Their loan department in particular needed to speed up the process of obtaining scan documents for their operational activities.

Challenge

The client had a high performance requirement for the new system. To achieve them we had to optimize source code and system architecture. The main issue they had was involvment of too many systems in their operations and their integrations were not efficient enough. We created a new unified API to connect all the systems involved in data transfer. After this API was approved by other software providers we performed successful integration.

Result

At the very early stage of operation our system received over 25 million documents. Data transfer was about 100 thousand documents per day.

Built on Nuxeo platform, Java, Angular
Large business, Retail & E-commerce
Product Information Management
Overview

Our customer wanted to create a Product Information Management system as an addition to their CMS product.

Challenge

The main task was to develop a mechanism for managing distribution of content via different channels and systems. As a result, PIM had to minimize user's efforts in day-to-day marketing activities.

Result

PIM solution has been successfully developed. We achieved flexible data model and process transparency by creating a form designer and integrating a BPM 2.0 engine.

We are continually working on expanding PIM's functionality.

Java, Angular

Product Information Management system
"Only Web Data has a successful partnership with BACUP. The dedication, honesty and hard work of the staff at BACUPhas made the relationship flourish."
John Russell, Only Web Data, Inc.
Digital library application
Large business, Digital databases
Digital Library
Overview

The client wanted to provide their employees with a centralized access to technical documentations, scientific and technical literature. Their numerous branches all over the county were using 25 different libraries and data resources. To ensure efficient use of the materials the management decided to reduce this number to 4 libraries by the year 2025.

Challenge

New digital library had to ensure information integrity and consistency, prevent duplication of documents and provide security measures for information safety. To unify all the information sources, we needed to create extensive integrations and intuitive user interface.

Result

Unified digital library provided centralized access to the information collected from various sources by the means of web-application and mobile devices. Time spent on searching for materials is significantly cut and sensitive information is well protected by user-right management.

Built on Nuxeo platform, Java, Angular
Large business, Marketing
Marketing Resource Management
Overview

The client, with well-established and recognizable brand, wanted to reorganize their marketing operations to be up to date with dynamically evolving marketing landscape. They wanted to improve their marketing activities by assuring consistent use of their materials and raising the effectiveness of marketing programs and campaigns.

Challenge

Far faster result we proposed to combine our Digital Asset Management, Process Management and Project Management modules and fill in the gaps in required functionality by integrating with some of the solutions already in use by our client. To make this into a unified MRM platform we designed a user interface in accordance to their brand standards.

Result

To make the shift from existing marketing processes smoother, it was decided to implement MRM system in several steps. While users adjust to new system we collect their feedback and analyze. In accordance to our analysis we make changes and improvements before moving on to the next step. This implementation tactic allowed the system to be perfectly tuned to the needs of marketing department and was less stressful for employees.

Built on Nuxeo platform, Java, Angular
Marketing Resource Management platform
" Most impressive is BACUP's ability to take requirements, find missing items and improve upon them. BACUP's team is able to take what seems like the impossible and make it a reality."
Jeffery D Thompson, BIT Studios
Resort booking software
Large business, Hospitality industry
Resort booking service
Overview

We were asked by our client to help them expand one of their side projects. They own 11 resorts and 19 health SPA hotels across the country. They've asked us for a solution to make booking of resorts, on-site SPA and medical services more convenient for corporate clients. The solution had to be web-based and have a complimentary mobile app.

Challenge

Even though working with corporate clients is more financially rewarding, it is also more complicated and involves a lot of paperwork. Therefore, besides the actual booking software, we needed to create a document management system and optimize and automate workflows, accounting and financial turnover in a single system.

Result

With well-tuned and automated workflows and user-friendly booking application, our client could fully concentrate on expanding their corporate client pool. By cutting their operating expenses they could invest more into marketing and corporate programs.

Built on Nuxeo platform, Java, Angular
Large business, built on Nuxeo platform
Digital Asset Management system
Overview

Russian largest map and city guide developer was in need of an asset management system. The company was growing rapidly so they needed to keep their brand consistency and to improve their marketing communications.

Challenge

The importance of asset management was not completely understood at that time by employees. There was a big possibility that new system would not be efficiently used across all company's offices and branches.

This was resolved by working closely together with the company's leaders. They educated their employees and helped them to untegrate DAM system into their working processes.

Meanwhile, we made sure that the system was user-friendly, with clear navigation and intuitive design. Implementation was fast and there was no need for extensive training of the users.

Result

Successful DAM implementation during the period of expansion helped the company to maintain their brand consistency and marketing control . Today this is one of the largest internet-based companies in Russia with global audience of more than 40 million monthly users.

Built on Nuxeo platform, Java, Angular

Digital Asset Management system
" All in all I am more then please with the results that AOT had with BACUP. The engineering help was totally professional, no language problems were encountered and the projects were completed on time at a very reasonable price.
Jim Hukvari , Advanced Online Technologies, Inc.
Government, Services
"My documents" for MFC*
*The multifunction centers of providing state services (MFC) - the organizations created in regions and municipalities designed to simplify process of receiving state services by citizens.

Overview

The customer wanted to automate provision of their public services: requests acceptance of applicants, process and storing applications, transfer of applications to appropriate state bodies and branches of local government and providing citizens with services they applied for.

Challenge

Based on client's requirements we needed to create an elaborate document management system with automated processes, connected to government databases in accordance of required service. The problem was that each state body has its own specifics of providing services, own request forms and a set of necessary supporting documents.

Result

To resolve this problem, we built a service designer, which allows a state employee to create and implement new services without an IT specialist assistance. We also created a designer for electronic requests, which sends requests to state bodies and receives replies via different information channels. Once configured, all the fallowing work is done automatically.

As a result, state employees comply with state rules and regulations while their work complexity, and therefore margin of error, is reduced to a minimum.

.NET, C#
MFC "My documents" for Multi-function center of providing public and municipal services
Load management system for a bank
Large business, Banking
Loan Management System
Overview

We started our journey by developing custom solutions for banking sector. During our close cooperation with banks we noticed that they had two main problems: inefficient and time consuming check of a borrower's reliability and slow loan approval process. The decision was made to create a specialized Loan Management System to solve these problems.

Challenge

To ensure fast and reliable underwriting of loan application we had to connect our system to all available information sources. The system must automatically retrieve data and using algorithms compare it with the loan application. For faster loan application turnaround time was required automation on different levels. Partly this automation was achieved by integrating BPM engine.

Result

Currently our Loan Management System uses for credit check over 20 information sources, both government and alternative. Due to almost completely automated credit score verification and pre-scoring process the use of our system result is the fallowing: loan default rate is lowered to 2 %, decision time to 2-5 minutes, bank's specialists can process up to 35000 applications per day.

.NET, C#
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